When you can't figure out who is calling, there is online help for that as well in the form of a reverse directory. If you have a phone number and you do not know the owner of the number then reverse phone directory can help you.
The free directories work pretty well if you need to trace a standard residential number, but if the number is unlisted your search will turn up empty. Cellular numbers have generally been excluded from printed telephone books and directory assistance services. Almost all phones, both landline and cellular, have built in caller ID now, and that means numbers that are not blocked in some way are showing up with each call.
With the local directory you first had to look up the surname, then the first name and then you could find the address and the phone number. It is a measure of how well you are able to protect your information from general public exposure. Many of the calls used now are through mobile phones because they can be easily destroyed, leaving no traces behind.
Happy searching. Good luck with your investigation.
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